Welcome to Sadaqa. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

General

  • By using our website, you confirm that the information you provide during checkout is accurate, complete, and up to date.
  • Sadaqa reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

Products & Pricing

  • We strive to present our perfume oils as accurately as possible. However, slight differences in product appearance or packaging may occur due to photography, lighting, or individual screen settings.
  • All prices are listed in Bangladeshi Taka (৳) and are subject to change without prior notice.
  • Promotional offers and discounts may be modified or withdrawn at any time.

Order Confirmation

  • After you place an order, our team may contact you to verify your order details before processing.
  • Sadaqa reserves the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances.
  • If your order is cancelled after payment has been made, any eligible refund will be processed accordingly.

Shipping & Delivery

  • Estimated delivery times may vary depending on your location, weather conditions, courier operations, public holidays, or other factors beyond our control.
  • Shipping charges and estimated delivery timeframes are outlined in our Shipping Policy.

Cash on Delivery (COD)

  • Sadaqa offers Cash on Delivery (COD) throughout Bangladesh.
  • Customers are requested to keep the exact payable amount ready to ensure a smooth delivery process.

Order Acceptance

  • Please inspect your package at the time of delivery.
  • If you notice any visible damage, incorrect product, or missing items, kindly inform the delivery personnel immediately and contact our customer support as soon as possible.

Intellectual Property

All content on the Sadaqa website—including text, images, graphics, logos, product descriptions, and website design—is the intellectual property of Sadaqa and may not be copied, reproduced, distributed, or used without prior written permission.

User Responsibilities

By using our website, you agree to:

  • Provide accurate and truthful information.
  • Use the website only for lawful purposes.
  • Refrain from placing fraudulent or fake orders.
  • Avoid any activity that may interfere with the security, functionality, or operation of the website.

Limitation of Liability

Sadaqa shall not be held liable for any delays, losses, or damages resulting from circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, government restrictions, or other unforeseen events.

Privacy

Your privacy is important to us. Any personal information collected through our website is handled securely and in accordance with our Privacy Policy. We encourage you to review it to understand how we collect, use, and protect your information.

Contact Us

If you have any questions regarding these Terms & Conditions, our customer support team will be happy to assist you.

Thank you for choosing Sadaqa. We appreciate your trust and look forward to providing you with premium-quality perfume oils and exceptional service.